Spend more time describing the problem

One of the things I see lacking, and, on the podcast, hear buyers say repeatedly that they wish they heard more of, is the description of the problem.

It’s easy to underestimate the amount of time you need to spend describing the problem. After all, you, your prospect, and everyone in the room already understands the problem.

So why waste time describing the problem? Here’s why:

When you describe the problem, your prospect starts thinking, “This person gets me.” “Did this guy bug my office? This is exactly what I was talking to Joe about 5 minutes ago.” A prospect who starts thinking this way is highly likely to buy from you, no matter what your competition does.

Another reason you describe the problem is that that description is usually a great place to inject your unique point of view. It’s the place where you make your buyer think, “Oh my god, I never saw the world that way, I need this person around.”

So as a general rule of thumb, spend 50% to 100% more time than you currently do describing the problem. If you are spending 3 minutes out of a 20 minute presentation describing the problem, spend 6. If you are spending 5, spend 7.5.

Related Posts

Don’t believe your own press

This morning, I read a phrase I've seen a million times: The world is changing faster than ever. This is a very common phrase. It's one of those phrases people throw around like it would be insane to argue against it. However, arguing against it is exactly what I am...

Crossing the bridge

When you are selling into a new country or a new vertical where you might be a relative unknown, you know the bridge to the future is safe, but your prospect sees the risk of getting fired. To make things more difficult for you, in many, if not most, industries,...

Laughing out loud

Reminder: A point of view is not a marketing slogan. A marketing slogan can be a clever spinning of words to make you sound good. For example, the other day I noticed a label on a package of toilet paper in my bathroom: “100% Biobased.” I laughed out loud. What is...