“CYA” (cover your ass) is a great phrase for office life, but sometimes it has connotations of selfishness, like you’re saying someone just wants to protect himself, he doesn’t really care about the group or the company. Example: “That...
Flagging is a way for you to call attention to the main point of your message. There are some key words and phrases that wake people up and tell them to listen carefully. Here are some of them: If you take just one thing away from this, it should be… The most...
I know a lot of you are working from home this week. It probably involves a lot of videoconferencing, which might feel a little strange, since it’s probably a bit unfamiliar. I do a lot of videoconferencing, so here are three tips that might help. 1. Humans...
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